TMP Government: Digital Marketing and Media Solutions

New TMP GovPortal Lets You Manage Candidate Relationships from Your Desktop

As government hiring surges, public sector recruitment is striving to improve communications with job seekers and applicants. Now federal recruiters can have personalized, one-to-one, 24/7 communications from their desktop. The new TMP GovPortal from TMP Government provides online candidates Customer Relationship Management (CRM). Finally, a long awaited "force multiplier" to keep in touch with your "candidate community."

A one-stop portal for the entire hiring cycle

TMP GovPortal enables easy two-way recruiter-candidate communications at every stage of the hiring process. On the front end, agencies can overcome inaccuracies about government employment as well as their specific missions. Throughout, they can establish conversations that alleviate candidate drop-off during an often lengthy hiring process. As a result, government hiring managers can avoid the proverbial “black hole” that has frequently put federal human capital efforts at a disadvantage.

With TMP GovPortal, an agency has a singular online presence where they can post open positions, hold moderated chats, respond to inquiries, post articles and create blogs. Meanwhile, candidates can access recruiters for information, search content related to their interests, respond to posted content and participate in chats with subject-matter experts. Consequently, they can not only get the truth about opportunities, they also learn by experience that the agency is responsive to its workforce.

Transforming CRM technology for government

In the 1980s and 1990s, the private sector increasingly realized that the sales and marketing paradigm had shifted. Instead of merely touting “products and services,” organizations began taking their cues from assessing customer needs and wants. Electronic technologies pushed this effort forward so that websites such as Amazon.com could automatically acknowledge customer preferences. Today any firm, whether they are selling travel or automobiles, must pursue Customer Relationship Management or risk appearing distant and insensitive to customers.

E-government has likewise sought to be more citizen- and candidate-centric. In fact, the government hiring cycle makes such a choice obvious. Yet the path for a solution has had to traverse a myriad of regulations. TMP GovPortal has finally overcome those hurdles with a password-protected, 508-compliant meeting place, hosted on TMP servers. By logging into a customized site, recruiters and managers can develop better candidate relations by supplying accurate information on everything related to their positions. By exclusively offering expert-to-peer communications, TMP GovPortal further avoids the misinformation that can arise from peer-to-peer exchanges.

For more information or a demonstration, email us at info@TMPgovernment.com, or contact your representative.